Home
FAQ - Booking and Ticket Purchase
Fares and classes
Booking information
-
How do I buy a ticket online?
-
Can I purchase a VIA Rail ticket at the station?
-
How far in advance can tickets be booked online?
-
Can I select or change my seat when booking a VIA Rail train trip?
-
Why is seat selection only available in the Corridor?
-
Do I have to pay if I want to change my seat?
-
What is a Premium Seat?
-
If I am travelling with someone, how do I make sure we can sit next to each other?
-
Will it be possible to change my seat once on board?
-
Will I get a refund if there is a change in equipment and I cannot sit in the seat that I paid for?
-
What types of payment are accepted online?
-
Can I change or cancel my booking once it's completed?
-
I lost or accidentally deleted my ticket. What can I do?
-
How do I get a refund for my VIA Rail ticket?
-
Are VIA Rail tickets transferable?
Special fares and discounts
