Associations and Organizations for Travellers

Associations or organizations for passengers needing assistance to travel.

Passengers who, because of the nature of their disability, after departure and before arrival, need:

(a) assistance with eating meals, taking medication, using the washroom;

(b) assistance with transferring to and from a passenger seat;

(d) physical assistance in the event of an emergency, including in the case of an evacuation or decompression.

Can apply to travel with a support person. These passengers must, however, provide a document certifying that they cannot travel alone and require a support person: the Request to Travel with a Support Person form or an identity card issued by an organization or association recognized by VIA Rail.

Here is a listing of these organizations and associations.

Passengers with cards other than those listed must contact us at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for persons who are deaf or hard-of-hearing) for review.

Note: The following may include links to organizations that may not be subject to the Official Languages Act. Some material may not be available in both official languages.

National associations/organizations

Alzheimer Society of Canada
Accepted document: ID card issued by the society (Young onset dementia or memory problems - ID Card)
Telephone: 1 800 616-8816 (only in Canada)
Email: info@alzheimer.ca
Website: alzheimer.ca

Epilepsy Canada
Accepted document: card issued to members
Telephone: 1 877 734-0873
Email: epilepsy@epilepsy.ca
Website: www.epilepsy.ca

Canadian Guide Dogs for the Blind
Accepted document: card issued for Guide Dogs or Assistance Dogs programs
Telephone: (613) 692-7777
Email: cgdb@sympatico.ca
Website: www.guidedogs.ca

The Canadian National Institute for the Blind (CNIB Foundation)
Accepted document: card issued by the foundation
Telephone: 1 800 563-2642
Website: www.cnib.ca

CHAMP Program
Accepted document: card issued to members
Telephone: (613) 731-3821 / 1 800 267-4023
Email: champ@waramps.ca
Website: champ.waramps.ca

Easter Seals Canada
Accepted document: The Disability Travel Card
Telephone: 1 877 376-6362
Email: info@easterseals.ca
Website: easterseals.ca

The War Amps (Head office)
Accepted document: card issued to members
Telephone: 1 800 465-2677
Email: communications@waramps.ca
Website: www.waramps.ca

Provincial associations/organizations

Alberta

Alberta Easter Seals
Accepted document: The Disability Travel Card
Telephone: (403) 235-5662 / 1 877 732-7837
Email: calgary@easterseals.ab.ca
Website: www.easterseals.ab.ca

New Brunswick

New Brunswick Easter Seal March of Dimes
Accepted document: The Disability Travel Card
Telephone: (506) 458-8739 / 1 888 280-8155
Email: info@easterseals.nb.ca
Website: www.easterseals.nb.ca

Nova Scotia

Easter Seals Nova Scotia
Accepted document: The Disability Travel Card
Telephone: (902) 453-6000 extension 233
Email: heidi@easterseals.ns.ca
Website: www.easterseals.ns.ca/disability-travel-card/

Ontario

Ministry of the Attorney General
Accepted document: ID card for persons who are blind and their guide dogs.
Telephone: (416) 326-2220 / 1-800 518-7901
Email: attorneygeneral@ontario.ca
Website: www.attorneygeneral.jus.gov.on.ca

Workplace Safety & Insurance Board (WSIB)
Accepted document: a Travel Warrant or an Injured Travel Request Form
Telephone: (416) 344-1000 / 1 800 387-0750
Email: employeraccounts@wsib.on.ca
Website: www.wsib.ca

Quebec

Institut Nazareth et Louis-braille (INLB)
Accepted document: Attestion letter
Telephone: (800) 361-7063
Email: info.inlb@ssss.gouv.qc.ca
Website: https://www.santemonteregie.qc.ca/en/installations/institut-nazareth-et-louis-braille

Saskatchewan

Saskatchewan Abilities Council
(Head Office)
Accepted document: The Disability Travel Card
Telephone: (306) 374-4448
Email: provincialservices@abilitiescouncil.sk.ca
Website: www.abilitiescouncil.sk.ca

Here are links to other pages you may find useful: