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A Fully Accessible New Fleet

A Fully Accessible New Fleet

Our new trains have been designed to meet the highest standards of accessibility so more people can travel easily, comfortably and safely.

Discover our accessible new cars

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A passenger in a wheelchair is lifted aboard a VIA Rail train on an outdoor boarding platform.

Wheelchair lifts

A passenger in a wheelchair is lifted aboard a VIA Rail train on an outdoor boarding platform.

Every trainset has three cars with two wheelchairs each, for a total of six lifts per train. These lifts offer a seamless boarding experience to Economy and Business class passengers.

Mobility aid spaces

 

Each new train has five mobility aid spaces, distributed across three cars.

 

Mobility aid Spaces

Each new train has five mobility aid spaces, distributed across three cars.

  • Touch-sensitive reading light within arm's length
  • Adjustable tables that can be raised or lowered
  • Jump seats for support person (optional)
  • More space for service dogs
  • Attendant call button within arm's reach
  • Nearby, dedicated baggage towers
  • Customized ergonomic leather seats, with two armrests and an adjustable headrest
  • One USB and one 120V outlet per seat
  • Two USB and two 120V outlets per seat

Mobility aid Spaces

Each new train holds five mobility aid spaces, distributed in three cars.

Features

  • Touch-sensitive reading light within arm's length
  • Adjustable tables that can be raised or lowered
  • Jump seats for support person (optional)
  • More space for service dogs
  • Attendant call button within arm's reach
  • Nearby, dedicated baggage towers

Economy class

  • Customized ergonomic leather seats, with two adjustable armrests and an adjustable headrest
  • One USB and one 120V outlet per seat

Business class

  • Two USB and two 120V outlets per seat
Picture of a mobility aid space with two tables and a control board featuring USB outlets, a reading light button and an attendant call button.

Accessible washrooms

There are three large, fully accessible washrooms on every train.

Picture of a large, accessible washroom on a VIA Rail train, with features such as grab bars, a digital screen and call buttons.

They include:

  • More floor space to easily maneuver wheelchairs
  • Vertical and horizontal grab bars
  • A very wide, push-button activated door
  • Emergency call buttons on both sides of toilet for easy access
  • An attendant call button
  • An audio-visual system for announcements
  • Braille signage and embossed buttons
  • Touchless faucet and soap dispenser

Accessible car features

Picture of a glass door with two automatic sliding panels on a train.

Car doors

  • Automatic, contact-free inner doors between vestibules and seat zones with top and bottom captors to detect support dogs and wheelchairs
  • Wide, airtight platforms with a smooth ground surface, designed for an easy and comfortable transition between cars
Picture of an on-board announcement screen on the ceiling of a train car. Other announcement screens can be seen in the background.

Information system

  • Onboard announcements available in audio and visual formats
  • Screens in every car that display the onboard announcements
Picture of a train seat identified with numbers 8A, 8B in visual form as well as in Braille.

Braille and embossed signage

  • Signage in braille throughout the train
  • Embossed pictograms, seat numbering and buttons