Toronto Union Station train station

Accessible services available at this stations upon departure and arrival:

• The entrance to the train station is accessible by wheelchair
• The platform is accessible by wheelchair
• A wheelchair lift is available
• A courtesy wheelchair is available to assist during boarding

Wheelchair

Wheelchair has access to the station and train, with wheelchair lift. Wheelchairs are available. Special needs passengers requiring assistance should report at least 30 minutes before departure in the Great Hall and speak with our VIA Rail Personnel.

Service animal relief area (SARA)

This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located next to station’s entrance on York St.

Curbside Assistance

The curbside zone is located on the sidewalk in front of the main entrance at the drop-off and pick-up zone on Front street.

For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). Please make your request at least 48 hours in advance.

Address

Union Station, 65 Front Street West
Toronto, ON, M5J 1E6, Canada

Between Bay and York Streets across the Royal York Hotel.
 

T : (888) 842-7245

Information and reservations
T : (888) 842-7245

Lost items
T : (416) 956-7675
F : (416) 956-7638​