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Ottawa train station
Check Arrivals & Departures 
Getting around at your destination
Baggage info
TRAVEL INFORMATION
For operational reasons, VIA Rail restricts platform access five (5) minutes before your scheduled departure.
Opening Hours
Station
Ticket Counter
General remarks
Ministry of Coffee
Getting there and around town
Shuttles
KLM / Air France Express for Pierre Elliot Trudeau airport (Dorval)
– Tel: 800 667-2747 (Not accesssible)
– Website: www.klm.com
Airport and Airline company
Macdonald–Cartier International Airport
– Website: yow.ca/en
Taxi
Blue Line Taxi
– Tel: (613) 238-1111
– Website: www.bluelinetaxi.com
Coventry Connections Inc. (taxi): Please call (613) 746-8740 to make arrangements for accessible service. A 24 hours advance notice is requested.
Bus
LRT (O-Train) City Bus
– Tel: (613) 741-4390
– Website: www.octranspo.com
Para Transpo
– Tel: (613) 244-7272
– Website: www.octranspo.com/en/para-transpo/
Gatineau City Transit
– Tel: (819) 770-3242
– Website: www.sto.ca
Ontario Northland
– Website: www.ontarionorthland.ca
Carpool services
LYFT – Website: www.lyft.com
UBER – Website: www.uber.com
COMMUNAUTO (Car sharing) – Website: ontario.communauto.com/otrain/ | ontario.communauto.com/business/ - Reserve in advance - 1 car available
Bike services
Bike racks
Parking
Operator: Indigo Park Canada
– Website: https://indigoneo.ca/en/booking/9991695
– Email: ottawa.servicedesk@group-indigo.com
– Tel: 613-714-4561
Opening Hours: 8am-5pm, Monday to Friday
Station services
Type of Station
Manned station
Wireless Internet
Wifi internet is accessible in the Business lounge.
Wifi internet is accessible in the station.
Products and Services
Automated banking machine
Elevator for people with disability
Interac direct payment
Restaurant
Taxis
Vending machines
VIA Gift Card
Waiting room
Washrooms
Baggage
Services
Baggage checkroom service
Additional information
Lost & found : 613-907-8337
Business Lounge
Opening hours
Specific needs and accessibility features
Accessible services available at this stations upon departure and arrival:
- The entrance to the train station is accessible by wheelchair
- The platform is accessible by wheelchair
- A wheelchair lift is available
- A courtesy wheelchair is available to assist during boarding
- Autonomous Wayfinding is available. Click here to download the GoodMaps app to find your way in the station.
- On-demand interpreters in ASL and LSQ
Wheelchair
Access to station, ticket office, washrooms and trains. Also available, wheelchairs and wheelchair lift.
Service animal relief area (SARA)
This station is equipped with a service animal relief area (SARA): a quiet place where service animals can relieve themselves, which is essential before and after a train journey with their owners. The service animal relief area is located near the wall to the right of the main station entrance.
Curbside Assistance
The curbside zone is located directly in front of the main entrance in the accessible pick-up and drop-off area.
For more details or to make a request for curbside assistance, please call us (toll-free) at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (for the persons who are deaf or hard-of-hearing). Please make your request at least 48 hours in advance.
Ottawa station is LEED® Gold!
LEED is a globally recognized symbol of excellence in green building.
Ottawa Station is our sustainability hub, and has been recognized for its:
Greater Energy Efficiency
By demonstrating superior energy performance in our electrical and mechanical systems
Optimized Use of Water
By ensuring the building’s efficient use of water, such as with low flow fixtures
Reduction and Diversion of Waste
By having a superior waste management performance rate, diverting almost 50% of waste from landfills
Greater connectivity
Due to its location and the means of transportation used by its occupants to travel to and from the building
Healthy Indoor Environment
By monitoring comfort of our building occupants, and ensuring good air quality
And we won’t stop there! We’re commited to be more sustainable every day.
LEED® logo and the related logo are licensed trademarks of the Canada Green Building Council and are used here with permission.
Contact information
Address
200 Tremblay Road Take Queensway (417) to Vanier Parkway exit (#117) and follow
Ottawa,
ON,
K1G 3H5,
Canada
the road signs (4 km from downtown).
Arrivals and departures
T : (888) 842-7245
Information and reservations
T : (888) 842-7245
Lost items
T : 613-907-8337